Create emails, text messages, and push notifications in Dynamics 365 Marketing
Note
On September 1, 2023, Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights will be sold together under a single product SKU called Dynamics 365 Customer Insights. The individual applications will be renamed Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data, respectively. For more information, see Dynamics 365 Customer Insights FAQs.
Additionally, on September 1, 2023, new Dynamics 365 Customer Insights - Journeys customers will receive real-time marketing features only. For more information, see Default real-time marketing installation. Many Learn pages currently refer to outbound features that may not be available or may work differently in real-time marketing. The training content will be updated in September and October to meet the new realities.
This module covers emails, text messages, push notifications, forms, assets, and personalization within the real-time work area of Dynamics 365 Customer Insights - Journeys.
Module Objectives
In this module, you'll:
- Upload images to the file library and use images in marketing content.
- Create and publish an email.
- Enhance your emails by utilizing personalization, content blocks, and content ideas, and more.
- Upload images to the file library and use images in marketing content.
- Create and publish a text message.
- Create and publish a push notification.
- Add personalization to emails, text messages, and push notifications.
- Create and publish a form.
Units
Prerequisites
Basic understanding of the Microsoft Dynamics 365 Customer Insights - Journeys app